Terms & Conditions

Welcome to www.Guljaipur.com ("Website"). GUL and/or its affiliates provide website features and other products and services to you when you visit or shop at Guljaipur.com, use GUL products or services, or use software provided by GUL in connection with any of the foregoing. GUL provides the Services subject to the following conditions.

For the purpose of these Terms, the Website is also providing its services without registration does not absolve you of this contractual relationship. The headings of each Section in this Agreement are only for the purpose of organizing the various provisions under this Agreement in orderly manner. These headings shall not be used by either party to interpret the provisions contained with them in any manner. As long as you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THIS AGREEMENT, SO PLEASE READ THE TERMS CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms, you also accept and agree to be bound by Gul’s policies (including but not limited to Privacy Policy available at www.Guljaipur.com) as amended from time to time.

  1. Introduction And Description Of Service

    1. The domain name www.Guljaipur.com is registered in the name of GUL having its registered office is at 2 Cha 12, Sector 2, Jawahar Nagar, Jaipur, Jaipur, Rajasthan, 302004. GUL is in the business of selling luxury lifestyle handicraft retail products such as homeware, bags, self-care, boxes, baskets, totes, fabric gift and other related goods and has retail store located in Jaipur, Rajasthan.

    2. This user agreement ("Terms and Conditions" or "T&C" or "Terms" or "Agreement") is between you ("you" or "End User" or "your" or "Buyer" or "Customer" or "Registered User") and GUL ("us" or "We" or "Guljaipur.com"). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms for access or usage of Website. Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present terms and conditions shall alone prevail for the purposes of usage of the Site.

  2. Purchase Terms

    Please read these purchase terms carefully before ordering products online from our Website.

    1. Product Descriptions:

      Products displayed on GUL attempts to be as accurate as possible. However, GUL does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by GUL is not as described, your sole remedy is to contact GUL within 48 hours of receipt and GUL riser vest the right to provide a solution as per its discretion. GUL is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.

    2. Product Compliance and Maintenance:

      Products displayed/ sold on the GUL website are manufactured/ procured as per the applicable laws of India and are in conformity with the required industry standards of India. We draw your attention to the washing and maintenance instructions printed on the labels of the products. We are not liable for any damage resulting from incorrect handling of products, including handling contrary to the instructions.

    3. Billing and Product Pricing Disclaimer:
      1. At Gul, we are committed to provide our customers with the best prices for pieces that are sold. Our products are sold online and through retain. The price of our merchandise as mentioned on Guljaipur.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional charges may apply depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. GUL reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery charges which may include postal charges / shipment charges etc.

      2. The prices applicable are those indicated on the Website on the date of the order which may differ from prices that are available in stores. Further the prices displayed in our catalogues are quotes which may vary from country to country for the same product. Prices shown on the website both for India and in other International countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping which may be extra as applicable. Once you have completed the purchase order, and before making payment, you will be provided with a final overview identifying the article(s) acquired and the total price (including shipping and taxes).

    4. Terms and conditions for Sale Period:

      Sale period is when the products are available at the discounted rate. Please note that

      1. We usually include selected products on sale-both online and in store.

      2. We do our best to ship every product after all quality checks. Unless a wrong/broken/ damaged/ poor condition piece has been shipped to the customer, we, unfortunately, do not accept the exchange or return of discounted products.

      3. We understand that you might want to pick up a gift for someone during the sale. Our priority will be shipping out all your sale orders, so it will not be possible for us to fulfil gift wrapping requests. You may, however, come back after the sale and avail the service at our standard rate.

      4. All prices are inclusive of applicable taxes.

      5. In case of any discrepancy in the pricing of a discounted product on account of human error, the amount that appears in the system will be deemed final.

      6. We experience high volumes during the sale and will be unable to cancel any order due to shipment delays. However, we reserve the right to cancel an order on account of the non-availability of goods.

      7. We try our best to fulfil every order. In case a product in our inventory does not meet our quality check, we may have to cancel the order.

      8. Accounting and encashment of credit notes would make those orders ineligible for any further exchanges or refunds.

      9. All duties & taxes for international orders will apply as per the rules of the shipping destination and will be borne by the customer.

      10. Goods & Service Tax/Sales Tax levied by Indian law, if applicable on exports, will be paid by GUL and will not be charged to the customer.

      11. We have resumed international delivery and we ship orders as soon as possible. However, we are unable to control any delays caused by country-specific shipping restrictions.

      12. All terms and conditions mentioned herein are over and above our standard terms and conditions.

    5. Order cancellation by Gul:

      Due to unavoidable circumstances, there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. GUL reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after making payment, the said amount will be reversed into your account registered with us or to the source of the payment, as the case may be, within 30 working days from the date of such cancellation. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by GUL.

    6. Shipping & Processing fee:

      We offer worldwide shipping. Our shipping and processing charges are intended to compensate GUL for the cost of processing your order, handling and packing the products you purchase and delivering them to you. Title and risk of loss for all products ordered by you shall pass on to you upon handing over the GUL’s shipment to the shipping carrier. GUL know how important it is to receive your purchased products in the finest conditions and also at the expected time, so we use a large network of reputed courier companies and a dedicated delivery team to deliver your products to you in the quickest time possible.

    7. Payment:
      1. Payment is an integral part of an online shopping experience. All payment shall be collected through secure payment options. We accept all prepaid payment options such as all the major credit cards, debit cards, netbanking, UPI, wallets etc. GUL may employ PaisaPay, PayPal and such other third party facilities, for payments on the Website. Such payments can be made through the electronic or through cash on delivery transactions, as may be permitted by GUL which shall be at its sole discretion. There may be limits to the amount of cash on delivery payments based on the pin code or the state in India where delivery is to be made. We reserve the right to withdraw or block or limit on the purchases made/to be made by you using cash on delivery options. Use of such third party services will be governed by their user agreement, seller terms, conditions and other rules and policies as may be required and applicable for your nature of activities.

      2. While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your bank; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

      3. All payments made against the purchases /services on Guljaipur.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by GUL. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.

    8. Delivery:
      1. We will deliver to the address indicated by you while ordering from the Website. If a delivery attempt is unsuccessful, you agree that the carrier we have engaged for the delivery may also deliver the products to a neighbouring/nearby address as advised by you, after which GUL/carrier is deemed to have met with its obligation to deliver the product. The carrier will notify you for the delivery of the neighbouring/nearby address as advised by you.

      2. Shipment of order will take place on business days, not being a public holiday in the area in which our warehouse is located. Therefore, please, consider any public holidays including any national and/or regional holiday in your country of residence and in the relevant state, area or city. Deliveries will be made on business days, not being a public holiday in your country. Note that public holidays may vary per country and per year.

      3. Delivery periods are indicative and are therefore not regarded as strict deadlines. GUL endeavours but does not guarantee delivery of products in the stipulated time period as mentioned at the time of purchase of the product. In no manner can the contract be repudiated if GUL fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, GUL may at its discretion charge you for additional shipping cost.

    9. Returns and Loss in Transit:
      1. GUL shall make all endeavours to deliver defect free products to the purchasers. GUL does not take title to any returned items purchased by the user unless the item is received by GUL. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to GUL within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

      2. GUL holds the sole discretion to determine whether a refund can be issued. Please note that we are not liable for any loss or damage to any returned products in transit and as such we recommend that you return any products through a recorded delivery service. If a produce is required to be returned in terms of clause (i) above, please package the products property and securely together with the dispatch note to ensure that the products are not damaged during transit. If returned products are lost or damaged in transit, we reserve the right to charge you or refund any amounts attributable to you through loss or damage.

    10. Taxes:

      You are responsible for payment of all fees, costs and charges associated with the purchase of products from the sellers and you agree to bear any and all applicable taxes, value added taxes, cess etc. levied on the product on their sale unless otherwise stated.

  3. Use of The Website

    1. Consents:

      Accessing, browsing or otherwise using the Website will be construed as your unequivocal and irrevocable acceptance and acknowledgement to the terms and conditions contained under these terms. By using the Website, you declare to have carefully read, understood and agree to be bound by these terms. Gull may at its sole discretion allow or disallow access to Website and reserves the right to change any of the terms and conditions contained herein at any point in time.

    2. Privacy Policy:

      The Website privacy policy describes how we collect information about you through the Website and how we use and disclose the information.

    3. Right to Change:

      GUL reserves the sole right to update or modify these terms and conditions at any time Gul believes reasonably necessary to do so (including for security, legal or regulatory reasons) without prior notice or intimation to you. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site. If you continue to use the Website following such change, it is deemed as consent by you to the amended Terms.

    4. Intellectual Property Rights:

      1. All the contents that appear on the Website, including all visuals, text, audio and video clips are subject to copyright protections and/or other intellectual property rights or license held by the Website. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, GUL owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not ), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to GUL without obtaining authorization from it.

      2. User shall not upload post or otherwise make available on the Website any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. GUL does not have any express burden or responsibility to provide the Users with indications, markings or anything else that may aid the User in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of Copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of the Site, User warrants that the owner of such material has expressly granted GUL the royalty-free, perpetual, irrevocable, non- exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any Form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other end user to access, view, and store or reproduce the material for that end user’s personal use. User hereby grants GUL, the right to edit, copy, publish and distribute any material made available on the Site by the User. The foregoing provisions of Section 25 apply equally to and are for the benefit of GUL, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

      3. The Website contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music , sound, and the entire contents of GUL protected by copyright as a collective work under the applicable copyright laws. GUL owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users are bound not to modify, copy, recreate, reverse engineer, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download / print / save copyrighted material for the User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of GUL and the copyright owner is permitted.

      4. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a website otherwise owned or operated in conjunction with GUL shall not be deemed to be in the public domain but rather the exclusive property of GUL, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of GUL, unless otherwise stated.

    5. Intellectual Property Rights Complaints

      GUL respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Right infringement, please address a complaint to the ‘Customer Care’ by way of an email as provided in clause 4(f) (iv) herein below.

    6. User responsibility and registration obligations:
      1. If you use the Website as registered user, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. GUL reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. If you are a minor and wish to use the Website, you may do so through your legal guardian and the Website reserves the right to cancel your membership on knowledge of you being a minor and having registered on the Website or availing any of its services without a legal guardian. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, GUL has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

      2. As a condition of purchase, the Website requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-Out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails /SMS/MMS shall be subject to change at the sole discretion of GUL and GUL owes no responsibility to provide you any information regarding such change.

      3. You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that: belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act,1986, harm minors in any way; infringes any patent, trademark , copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

      4. You hereby represent and warrant that you have all necessary rights in the content you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortuous, or otherwise unlawful information. That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that GUL shall in no manner be held responsible for the same.

    7. Operation of the Website, Termination and limitation of service
      1. You acknowledge and agree that GUL may establish limits from time to time concerning use of service, including among others, the maximum number of days that content will be maintained or retained by the service, the maximum number and size of postings, email messages, or other content that may be transmitted or stored by the service or the Website. You acknowledge and agree that GUL has no responsibility or liability for the deletion or failure to store any content maintained or transmitted by the Website. You acknowledge and agree that GUL in its sole discretion, has the right to delete, or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the Website immediately and without notice, if GUL believes that you have violated these Terms.

      2. GUL reserve the right to do any of the following, at any time, at our sole discretion, with or without notice:

        1. modify, suspend, or terminate operation of or your access to the Website, or any portion of the Website, or the agreement between you and us under these terms, for any reason including but not limited to for your violation of these terms;

        2. modify or change the Website, or any portion of the Website;

        3. interrupt the regular operation of the Website, or any portion of the Website, as necessary to perform routine or non-routine maintenance, to correct errors, or to make other changes to the Website.

        On cancellation of the agreement under these terms for any reason:

        1. all rights granted to you under these terms shall cease.

        2. you must immediately cease all activities authorized by these terms including your use of the Website.

        3. you must immediately delete or remove the Website from your device(s) and immediately destroy all copies, full or partial of the Website than in your possession, custody, or control and on request by us certify to us (or our nominee) that you have done so.

    8. Inaccuracy Disclaimer

      From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. GUL reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

  4. Miscellaneous

    1. Privacy and Compliance with laws:
      1. We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process your information, including sensitive financial information collected (as defined under the Information Technology Act,2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules thereunder as amended from time to time. We process your personal data as per our privacy policy. Click on the link to learn more about our Privacy policies: https://www.guljaipur.com/privacypolicy/

      2. You and GUL shall comply with all the applicable laws including without limitation Indian Contract Act, 1872, Foreign Exchange Management Act, 1999 and the rules made and notifications issued thereunder, Customs Act, Information and Technology Act, 2000 and rules made there under, Prevention of Money Laundering Act, 2002 and rules framed thereunder, Income Tax Act, 1961 and rules made therein, Intellectual Property Laws, Export Import Policy of government of India as amended from time to time.

    2. Electronic Communications:

      When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would be in conformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

    3. Warranties & Limitation of Liability:
      1. The Website, all information, content, materials, products (including software) and other services included on or otherwise made available to you by GUL are provided on an "AS IS" and "AS AVAILABLE" basis, unless otherwise specified in writing. GUL makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through GUL, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.

      2. GUL does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.

      3. We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that GUL shall not be liable for any damages of any kind related to your use of this Website.

    4. Website Usage:
      1. Though GUL shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind. You cannot access or use the Website for any illegal or unauthorised purpose. Also, you agree that no comments or other user submission submitted by you to the Website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You are and shall remain solely responsible for the content of any comments you make.

      2. In the event we are unable to deliver such Products due to implications of different territorial laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You. It is YOUR responsibility to ensure that the products purchased on this website is not restricted in your territory. GUL shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.

      3. In any event, GUL will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

    5. Indemnity

      You agree to defend and indemnify and hold harmless GUL (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) from and against all third party claims, suits, damages, claims and losses, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, your use of and access to the Website and/or the service, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.

      This defence and indemnification obligation shall survive termination, modification or expiration of these Terms and your use of the service and the Website.

    6. Breach
      1. In the event you are found to be in breach of the terms or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/ indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such user is reinstated by us.

      2. Notwithstanding the foregoing, if you breach the Terms or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

      3. Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.

      4. If you have any questions regarding this, you can  send us regular mail addressed to: info@guljaipur.com.

    7. Severability:

      We reserve the right to make changes to our site, policies, service terms, and these conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

    8. Waiver:

      The failure by GUL to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by GUL of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.

    9. Force Majeure:

      Failure on the part of GUL to perform any of its obligations and the non-furnishing of the Service, shall not entitle you to raise any claim against GUL or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of GUL that directly or indirectly hinders or prevents GUL from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.

    10. Dispute Resolution:

      These terms shall be construed and the legal relations between you and GUL hereto shall be determined and governed according to the laws of India. If any dispute arises between you and GUL regarding your use of the Website or your dealing with GUL in relation to any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the terms & conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of Jaipur and you hereby submit to the jurisdiction of such Courts. Your obligations to pay the payment fees shall not be suspended during the pendency of such proceedings.

    11. Sub- Contracting and Assignment:

      Gul reserves the right to sub-contract, transfer, assign or novate all or any of our rights and obligations under these terms and conditions provided that your rights under these terms and conditions are not affected. You may not sub-contract, assign or otherwise transfer any of your rights or obligations under these terms and conditions without our consent in writing.

    12. Event beyond reasonable control:

      Gul will not be held responsible for any delay or failure to perform or comply with our obligations under these terms and conditions when the delay or failure arises from any cause which is beyond Gul’s reasonable control.

    13. Grievance:

      Any grievances you have by way of use of the website can be addressed to ‘Customer Care’ at following details:

      email to info@guljaipur.com

      The ‘Customer Care’ shall thereafter acknowledge the same within 24 hours and provide a response within 15 days of the date of receipt of such complaint/ grievance.

    14. Governing Law:

      These Terms and Conditions, product sold on Website or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.

      This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.