Privacy Policy

The aim of this privacy policy is to provide you with clear, simple and complete information about how we process the personal information/data you give us or the data we may collect while you are browsing our Website, how it may be transferred to third parties and your rights and options to control your personal information and protect your privacy.

Gul and/or its affiliates are committed to protect you and your family's Personal Information (defined below) while using (hereafter referred to as “Website”). At Gul, accessible from the Website, one of our priorities is the privacy of our visitors. We value your privacy and appreciate your trust in us. This applies to current and former visitors to our Website and to our online customers. We want our services to be safe and secure for our users along with the users Personal Information. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists Gul to process Personal Information fairly and appropriately disclosing it and/or transferring it only under appropriate circumstances. This Privacy policy relates to our use of any Personal Information we collect from you on “". Please read this Privacy policy before using the Website or submitting any personal information. This policy will be updated from time to time subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the Privacy policy whenever you visit the Website to make sure that you understand how any Personal Information you provide will be used.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at

Please note: The privacy practices set forth in this Privacy policy are for “” only. If you link to other web sites, please review those Privacy policies, which may be very different.


    Gul collects, processes, and retains information about you when you visit our Website. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide quality services and feature that meet your needs, and to customize our Website to make your experience safer and easier. We collect personally information (email address, name, phone number, other payment instrument details, etc.) from you when you set up a free account with us. You may choose to provide us with information, such as your name, email address, street address, telephone number, or other information, to access protected information on Website or we can follow up with you after your visit. Personal Information may include, but is not limited to:

    i. Your name
    ii. Email addresses
    iii. Telephone numbers
    iv. Country, City and State

    Important: your bank details are encrypted on Website server. Payments are processed via a secured payment platform, involving additional verifications, in order to guarantee the security of purchases made on the Website and combat fraud. The details you provide of your payment card when placing an order are always encrypted prior to transit.

    Apart from personal information as mentioned hereinabove, we may also collect certain data generated by your purchases of products/services, particularly information regarding the amount and type of your purchase including your personal preferences in relation to the products we market on the Website. Moreover, we may collect information regarding the use of our Website, especially with respect to your browsing (pages visited, links clicked, etc.). Some of this information may be collected using cookies places in your web browser when you browse our Website. For more information about cookies, read section on Cookies in this policy.

    1.1 Registration

    Gul keeps track of your information to offer you the best possible experience. A user has to provide a valid email address that is mandatory "Personal Information" during registration (sign-up). Post this registration, Gul will be able to access your registered account on our Website every time you visit the Website as long as you are logged in as a user. You will also have to provide other Personal Information (instance -phone number, billing and shipping addresses) before completing the first purchase.

    Once you register with Gul and sign in to the services, Gul can automatically receive and records information on our server logs from your browser including your IP address, cookie information and the page you requested. Gul may, at times, tie-up with third party contractors/service providers and make certain offers, events or special schemes.. Gul uses information for the purposes for which you have provided specific consent.

    1.2 How we use your information

    Any of the information we collect from you, may be used in one of the following ways:

    1. To make the experience better for prospective customers: Your information helps us to more effectively respond to your requests and queries to make the application user friendly.

    2. To send periodic emails: Subject to your prior approval, we may use the information you share with us, to communicate with you through e-mails, text messages and calls, in order to confirm your purchase or provide our product or service related information and/or for promotional and marketing purposes.

    3. Select Content, Improve Quality and Facilitate Use of the other channels: Gul may use your Personal Information to help, create and personalize content on our Channels, facilitate your use of the Channels (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates.)

    4. Obtain Third Party Services: We may also share Personal Information and Other Information with third parties, affiliates/subsidiaries on a need basis in order to provide services to Gul with respect to website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. The third party service provider is obligated not to disclose or use the information for any other purpose. It is advisable to read each such linked website's privacy statement prior to sharing any information.


    Gul will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected such as:

    1. For creating and giving you access to your registered account on the Website and processing order placed on the Website including response to the user queries, request and inquiries;

    2. To develop, deliver, process and improve our Products, services, content in order to personalize and improve your experience and also to help us learn about your shopping preferences as well as examining the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc.;

    3. For any marketing and performance research to assist us in measuring our services, benchmarking our performance and in helping us improve your experiences and product offerings based on your search history;

    4. For internal analytical and research purposes such as auditing, data analysis and research to improve Our Products, services and customer communications. We may also combine it with other information to provide and improve our Products, services, content and advertising;

    5. To send communication related to order updates, offers, Products, services, upcoming events, including providing you information in relation to order confirmations, invoices, technical notices, security alerts through e-mail, SMS or such other channels;

    6. To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority;

    7. To resolve any request, dispute, grievance or complaint raised by you in relation to your use of the Website or to detect or monitor any fraudulent or illegal activity on the Website or to conduct investigations of possible breaches of law or to identify, contact, or bring legal action against someone who may be violating an agreement they have with us or to investigate security breaches or cooperate with government authorities pursuant to a legal matter;

    8. To protect our rights, safety or property, including the prevention of fraud;

    9. Update new features or improvements of the Website;

    10. Inform any change in the purpose of collecting the information, Terms & Conditions, this Policy or any other policy on the Website; or

    11. Help the user address its problems with the Website.


    3.1 Information Disclosure

    Gul does not share, sell, rent, or trade personal information collected through its Website with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Policy. These third party service providers may only use information we provide to them as requested and instructed by Gul.

    1. Gul may disclose your Personal Information as we believe to be necessary or appropriate:

    • under applicable law, including laws outside your country of residence;

    • to comply with legal process;

    • to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;

    • to enforce our terms and conditions; and

    • to allow us to pursue available remedies or limit the damages that we may sustain.

    1. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information which we have collected to the relevant third party. If Gul goes through a business transition, such as a merger, acquisition, or sale of all or a portion of its assets, your personal information collected through the Website(s) may be among the assets transferred. A notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

    1. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

    • permitted or required by law; or,

    • trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

    • Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

    To improve your web experience, and to offer you products in which you might be interested, we provide links to business alliance companies, Gul dealers, and other third-party sites. When you click on these links, you will be transferred from our Website to the Website of the organization or company that you selected. Because Gul does not control these sites (even if an affiliation exists between our Websites and a third party site), you are encouraged to review their individual privacy notices. If you visit a Website that is linked to our sites, you should consult that site's Privacy policy before providing any Customer Identifiable Information. Gul does not assume any responsibility or liability in relation with conduct of such third parties, in any manner whatsoever.

    We use the services of Apache HTTP Server (herein referred to as “Apache”) for providing us the Cloud Services for our website Please read the privacy policy of Apache for further information


    4.1 Consent

    Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Gul’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. Gul receives consent from individuals prior to:

    • Collecting, or processing their personal information, including sensitive personal information, in certain ways or sharing the individual’s personal information with any third party;

    • Transferring the individual’s personal information outside of the individual’s country of residence

    • Using or placing web cookies on an individual’s computer or other electronic devices.

    By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. Your consent to personal data collection and processing may be revoked by notifying us via our contact page. For users below the age of 16, the consent should be provided by the holder of parental responsibility of the child.

    Please note, in case you choose to not provide us with the consent or withdraw the consent at any given point of time, we shall not be able to provision the services as detailed under this policy.

    4.2 Control of your information

    You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through Website, or object to the use or processing of such Personal Information by us. If you have concerns regarding access to or the correction of your Personal Information or if you wish to remove your personal information from all our mailing lists and newsletters, please contact us as per Section 10 i.e. “Privacy Contact Information” of this policy.

    In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.

    While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.


    Gul may transfer your information from Website to other databases and store it on Gul or other supplier systems. Gul ensures appropriate security controls while storing data on its or its supplier’s systems.


    The security of your Personal Information is important to us. We have implemented security policies, rules and technical measures, as required under the applicable law including firewalls and other security measures to protect the Personal Information that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Your personally identifiable information is kept secure. Only authorized employees, business partners, affiliates/subsidiaries, clients, vendors and other third party providers (who have agreed to keep information secure and confidential) have access to this information. Gul ensures that our supplier employs industry standard security measures to ensure the security of information through legally binding terms and conditions. However, users of our Website are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Workday websites. Access to and use of password protected and/or secure area of Website is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

    When you submit your information on the Website, your information is protected through our security systems. You information is contained within secure network and is only accessible by a limited number of authorised persons who has access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorised persons are also under an obligation to keep such information confidential. Although we make best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to public, you understand and acknowledge that there is no such thing as complete security and we do not guarantee that there will be no unintended disclosures of any information and potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control including act of government, computer hacking, unauthorised access to computer data and storage device computer crashes, technical glitches, breach of security and encryption, etc.

    6.1 External Link on Website

    The Website may contain hyperlinks to other websites, content or resources. We have no control over any websites or resources, which are provided by other companies or persons. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.

    You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other material on, or available from, such websites or resources. These third-party service providers and third-party sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a third-party website, you review the third party site’s privacy policy as it relates to safeguarding your personal information.


    Due to the communications standards on the internet, when you visit, access or browse the Websites, we automatically